Fleet Account Number (FAN) System

Fleet Eligibility Requirements

A “Qualified Fleet User” is defined as, subject to below exclusions, any company: (a) which has purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) solely for business use in its operation within the last 12 months; (b) that currently owns or leases five (5) or more medium duty trucks used in its company service; or (c) that currently owns or leases fifteen (15) or more cars and trucks used in its company service. Vehicles must be titled/registered in the company name (personal vehicles are excluded). If a prospect is qualified as a fleet customer, a General Motors Dealer is required to submit a fleet enrollment application. Supporting documentation must be retained by the dealer and made available to GM upon request (i.e., Titles, Registrations or Proof of Insurance). Requester may be asked for additional documentation. A Qualified Fleet User will not include: OEM and OEM Dealers; dealer rental, dealer lease, dealer parts companies; used car businesses or dealerships; brokers; or any other similar entities as determined by GM in its sole discretion. Further, companies listed on GM’s suspected exporter list will not be deemed Qualified Fleet Users, and if a FAN has already been issued, such FAN will be revoked.

New motor vehicles ordered under fleet must be delivered to the same Qualified Fleet User (same GM Fleet Account Number or FAN). Vehicles delivered to a qualified fleet customer, must be reported with a fleet delivery type. In addition, vehicles must be kept in fleet service by the same Qualified Fleet User for a minimum of six (6) months from the date of delivery unless a different fleet service requirement is specified in the official written program guidelines provided by GM.

The Qualified Fleet User, by executing the Enrollment Form, certifies it is a Qualified Fleet User, acknowledges the fleet program eligibility requirements specified therein, and agrees to comply with the requirements. Additional eligibility requirements for specific fleet programs, as issued by GM to its dealers from time to time, will be made available to Qualified Fleet Users by the selling dealer as required.

The Qualified Fleet User further agrees to provide, upon request by GM or the selling dealer, access to original business records confirming that vehicles were registered, used and transferred only in accordance with GM program requirements. In the event (1) a Qualified Fleet User orders new motor vehicles from a dealer and identifies them as fleet units eligible for GM fleet programs, (2) the vehicles are not used by Qualified Fleet User in accordance with program requirements, or (3) GM declares that any other actions of a Qualified Fleet User are inconsistent with this program, GM will take appropriate action, in its sole discretion and with or without notice to the Qualified Fleet User, which may include the disqualification of the Qualified Fleet User and/or dealer from future participation in fleet programs, and the issuance of charge back against the dealer or identified Qualified Fleet User for any special allowances, incentives, special option packages or other promotional programs which GM paid or credited to the dealer or identified Qualified Fleet User as a result of inaccurate representations. In the event of such a chargeback to the dealer, the Qualified Fleet User agrees to reimburse the dealer.

GM dealers are authorized to sell new motor vehicles only to customers located in the US. It is a breach of the Dealer Agreement for a GM dealer to sell new motor vehicles for resale or for use outside the US. Qualified Fleet Users agree not to induce GM dealers to violate these resale or export provisions. Violation of this policy by a dealer or a Qualified Fleet User will result in a chargeback to the dealer or Qualified Fleet User and may include dealer or Qualified Fleet User or both being disqualified from further participation in fleet programs. In the event of such a chargeback to the dealer, the Qualified Fleet User agrees to reimburse the dealer.